Privacy Policy

01Data we collect

Form data — only what you provide yourself:

• your name;
• a contact channel: email, phone, or messenger;
• your company name or website address (if provided);
• a description of your task or project and answers to the form's follow-up questions: project type, approximate budget, priority services, target region, links to a brief, materials, or documentation;
• your preferred date, time, timezone, and call platform (if you request a call);
• a free-form comment.

Technical data collected automatically: your IP address (used to protect our forms from automated submissions and abuse) and standard hosting server logs — request time, requested page, and browser user-agent.

We do not ask for, and ask you not to submit through the Site's forms, special categories of data (health, political opinions, religious beliefs, etc.), payment details, or identity document data.

02Purposes of processing

We process data solely to:

• respond to your inquiry and contact you through the channel you provided;
• prepare a proposal, assessment, forecast, or teardown you requested;
• arrange the date and time of a call, if you requested one;
• protect the Site's forms from spam and automated submissions;
• operate and secure the Site.

We do not use form data for marketing emails without your separate consent, do not sell data, and do not share it with third parties for marketing purposes.

03Legal bases

Form data is processed on the basis of your consent, expressed by submitting the form. You may withdraw consent at any time (see “Your rights”); withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Technical data (IP address, server logs) is processed on the basis of our legitimate interest in operating, protecting, and maintaining the Site, limited to what is strictly necessary for those purposes.

04Who we share data with

To run the Site and handle inquiries, we use the following services, which act as processors and handle data only to the extent needed to provide their service:

• Vercel Inc. (USA) — Site hosting and request processing; server logs are stored in Vercel's infrastructure;
• Telegram — delivery of inquiry contents to the Kaivix team's internal workspace chat;
• the kaivix.com email provider — when corresponding with you by email.

The servers of these services may be located outside your country of residence; by submitting a form, you consent to such cross-border transfer. We may disclose data to other third parties only where required by applicable law (for example, a lawful request from a competent authority).

05Retention

Inquiry data is kept for no longer than 3 years from our last contact with you, or until we receive your deletion request — whichever comes first. After that, the data is deleted.

Hosting server logs are retained for a limited period defined by the hosting provider's settings (typically no more than 30 days) and are deleted automatically.

06Cookies

The Site uses a single functional cookie — NEXT_LOCALE. It remembers your chosen interface language (English or Russian), is not used for tracking, and is not shared with third parties.

The Site currently uses no advertising or analytics cookies. If we add analytics, this Policy will be updated before they are enabled, and a corresponding notice will appear on the Site.

07Your rights

With respect to your data, you have the right to:

• request confirmation of processing and a copy of your data;
• have inaccurate or outdated data corrected;
• have your data deleted;
• withdraw your consent to processing;
• if you are in the EU/EEA or UK — object to or restrict processing, and lodge a complaint with your supervisory authority.

To exercise any of these rights, write to privacy@kaivix.com — preferably from the address or contact you provided in the form, so we can verify the request comes from you. We respond to such requests within 30 days of receipt.

08Security

Connections to the Site are protected with HTTPS. Only the Kaivix team has access to inquiry contents. We apply reasonable organizational and technical safeguards, but no method of transmitting or storing data on the internet can guarantee absolute security.

09Age restrictions

The Site is intended for a business audience. We do not knowingly collect data from anyone under 18. If you become aware that a minor has provided us with their data, please let us know at privacy@kaivix.com and we will delete it.

10Changes to this Policy

We may update this Policy. The current version is always published on this page with the date of the last update. Material changes — such as adding analytics, changing our processors, or adding the details of the registered data controller — will be reflected in the text of the Policy.

11Contact

Data matters: privacy@kaivix.com. General questions: support@kaivix.com.